When you are displeased, it is much easier to criticize and condemn than it is to try to understand the other person’s viewpoint; it is frequently easier to find fault than to find praise; it is more natural to talk about what you want than to talk about what the other person wants; and so on.

Actively try to understand other's viewpoint in your business or home and it will have a massive positive effect on you and the people with whom you interact.